Always Sweat the Small Stuff

Small things make a world of difference..
Mr.Bilanich overwhelming true and I love to make small things with huge impact in people¨s life, my friends as in mine for example...
I was lucky to travel and see a lot, more than my friends dreamed as intense I do it just opening an art album for example or to see a picture about Travi¨s fountain in Rome..
If in Paris, arriving at last minuts to celebrate the birthday of my husband(wich haved there a conference), imagine a more coloured restaurant in Paris Le Hyppoppotame, red leder seats, black wood, now, I was commenting: well perhaps is not a good idea to eat here, red is allways hot and allert did¨t let us to enjoy the meal, is like...forcing you that colour to eat quickly and go to let the table free for other customers..but any how we go in, comand and..pretending that I have to arrange myself, I got even, but to asking about the Boss of the local,well, he arrived instantly if received my message and telling him that we celebrate and please: wich are the possibility¨s to make it different, I¨ll pay for and appreciate the effort..my efforts to explain it in french reached him , smiled and tould me that when the light¨s will be off it will be the moment,
..well, delicieus meal, my husband allways wonder what¨s up if each time we travel, and stop in places to eat or drink something, we receive as gift something from the bar, and each time unexpected ¨couse we are soo special, look, I¨m not that type of hanging in bars or restaurants, noo, but each time we travel, it happened to be threated as special clients!! :))and my man feel allways not comfortable to take the spot on him that way, so each time I assure him, look, I don¨t do nothing for!!
but that day, well as response to his phone as:Dana have 2 hours for the flight to Paris to celebrate my birthday here if you¨ll like it..(that¨s mean let the job in the air at the 1/2 of the day, my boss assured me that will fire me if going like this, he did¨t do it at that moment :) , soo..travel with the bus after with the train at home, take the red rose and the fly ticket he let it on the livingroom table in the morning, he make it as ¨surprise ¨couse I was unhappy of missing Paris ¨couse of work..and and after the train to Amsterdam to reach at the last minut my flight to Paris!!!)well that was my ¨¨revenge¨¨ for the crazy run in that december day, spotting him unexpectedly in that restaurant the Boss helped me well, with his whole staff after lights where off, with singing ¨¨happybirthday to yooou¨¨ the whole reastaurant after they start, the pie with some ..like Christmas lights and some fire on the table as effects,
Well, seeing my man that everyone stand up and sing we stand up too looking about the persons we sing for but when understand that the restaurant staff will reach our table and that the whole restaurant applaude our kiss , I swear he almost haved a heartattack and whished to be far away from that place, they haved also a Polaroid camera and gived our foto after a minut, and we let later the restaurant handsfull with partyballoons as never in my child periode in Roumania ever haved… imagine how we taked a walk in the night into a Paris full of lights…as just in December can be as a feeria…
Or about small chocolades for the coffie they serve there with the water glass, and the small paper towels with the name of the restaurant, each time travelling, I collect it to make special the coffie talk with friends in Romania, so they see always the name of the place and asked, well, where we are now? And from my childish secret bag I reserve always the full story about what I¨ve seen, and look what¨s happened..a.s.o...or about the small ocean stones from Santa Monica USA on the beach a small woodshop and inside a woodcoffer as from pirates, w

Small things absolutely make a lot of difference! So focus to product and service to give great result to customers!

Life is in the details and so should be one's business as you so very nicely pointed out in your article. It can be that point of difference that sets you apart from your competition. It's worked for me!