The essentials of building a great staff
One of the keys to being a great leader is the ability to delegate. For some strong people, that’s not an easy thing to do. It’s often difficult to relinquish the reins because you want to make sure things are done correctly. Many people adamantly believe the adage, “If you want something done right, you have to do it yourself.”
But executives and managers and leaders of any kind are too busy to tend to every detail so delegation is crucial. However, in order to assign tasks to others, you have to really trust those who work for you.
In recent years, I have built a public reputation for firing people. In all honesty, I put much more emphasis on hiring people and promoting those already working within the company. I think I’m a pretty good judge of character. When I interview people, I try to size them up fairly quickly. I don’t waste a lot of time on interviews because, although first impressions are lasting and often tell me immediately what I need to know about someone, every hire is a gamble.
Impressive credentials don’t always add up to a great performance or a good fit. I’ve had résumés that have blown me away and then, the real live person has done nothing once he or she has joined my staff. Likewise, nonexistent credentials don’t mean nonexistent talent. Being circumspect helps a lot and keeps you from being surprised. Time will do the weeding out for you. All you have to do is pay attention.
One characteristic I look for in employees is a concern for the organization as a whole. I admire employees who see themselves as having a direct relationship to the success or failure of the company they work for. When employees believe they are important to the company, their work reflects that loyalty.
I respect employees who act quickly and can think on their feet. Time is often of the essence and I value staff members who are ready with answers and solutions. I also like employees who spend (and, more important, save) the company’s money as if it were their own. Companies suffer when employees don’t make enough of an effort to control costs. Finally, although some amount of personal ambition is necessary, too much could undermine the common goal of the company. The company has to come first in every employee’s eyes.
It’s an employee’s job to do the work of the company and keep the company’s goals in mind. And it is the company’s job to keep the employees motivated and challenged. If it’s a good fit, everyone works together well. If not, then it’s a dead-end situation and no one benefits.
For more insights on getting your company to run as well as a fine Swiss watch, enroll in Trump University’s
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Donald J. Trump is Chairman of Trump University.
49 Comments Post a comment
By the way Donald, I don't like the new look.
Jerilynn
I hope you'll stop by and visit my blog "Practical Leadership" at www.kflowers.blogspot.com.
Ina Matijevic***
I have two ideas for your show.
One: Why not have "Baby Boomers" compete with each other.
Two: Why not have people with only life experience and no degree.
Like the movie, "The Pursuit of Happyness." Sometimes education can get in the way of true passion and hunger for success.
Sincerely,
Darlene Gevert
darlenegevert@hotmail.com
Real 'delegation' is so over talked about, yet an under utilized, management practice.
Our management team knew how to delegate - how to obtain buy in - how to effect change - & how to share the profits achieved through those efforts with those involved.
Regarding the current TRUMP Apprentice TV series. The tasks for the apprentice wannabes do depend upon delegation. But the candidates, as has been the case in the past, otten do not desire to push someone else's talents ahead of theirs. It's a tough forum to expect these kids to sue delegation freely. But, they all ususally get it by the last exercise.
I also wonder about the new fApprentice ormat - creating two sets of living environments for the candidates (tents vs. mansion, etc). The candidate interview process is already unusal and stressfull one. I would want my candidates as fresh and sharp as they could be within that process - not aditionally stressed by placing losers in an even more straessful environment.
While it may be entertaining to watch these poor schmucks struggle and complain -- the new format really is disgusting, from a profession viewpoint.
Had I been an Apprentice participant and learned about this little diddy -- I would have told the Trumpster and the show -- go screw yourself!
I would ask if Donnie Jr or the Trumpster's daughter ever had to live in tents? I wonder how many others in the Trump organization ever had to do that for their job interveiws???
I know the Trumpster can create some sort of rationalization for this drama -- but the Apprentice job is a heavyweight fight and the candidates are Rocky. They are Lawyers and harvard MBAs who desrve a littler more respect than they are being given right now.
Looks to me like the Trumpster delegated this part of the TV series to an incompetent boob!
I meant this blog site. The old picture above.
Not you. You're beautiful. Just the way YOU are.
An Offer You Can't Refuse (there's a movie out)
Jerilynn
(2) The next thing I observed is more of a question. I know the final big prize is to be an Apprentice for Trump Organization with a $250,000 a year salary. For most of us that is a fantastic prize; however I wonder about the motivation for those that make it on the show. Most of the people that make it onto the show are very well educated often from the best universities in the country. They also tend to already be very successful in business, either head of their own company or way up in the executive ladder of a large company. Such people are probably already making $250K+ a year and are already very successful status wise. So what is their motivation to go on The Apprentice?
Most if not all of the candidates on The Apprentice are already extremely successful in education as well as the real world. Although most people find the show entertaining few of us are going to relate to young CEO millionares that have ivy league diplomas.
I would like to see at least one episode where the Apprentice Candidates on the show are teamed up with their Own Apprentices with just average achivements. I think a good source for these people could be right here from Trump University !!!!
I'm still waiting for you to tell me " I'm Hired",,,
Loyalty and hard work,,,
I'll start from the bottom
as you said: in order to assign tasks to others, you have to really trust those who work for you! Looke, I don*t know when and how the passion to build is fire again in my soul, must recognize that I*ve loosed somehow important years deviate from my dream to build...a bit different, ok, change the way we build, don*t laugh please, thank you in advance..some time ago, ocasioned by Spain awards, it take my attention a name but much his study!!proving the Poincare conjecture, a theorem about the nature of multidimensional space! as seen first time the seqoia trees I*ve amazed about what the *motor* is in them to reach the sky as they do vencing gravity and century*s tornado*s?
as nature is allways the model we tailor in our high tech(which I just imagine the peak reached today :) soo, as Nature is the model, the trees reaching the sky, when know the Poincare core theorem what if applyed as way of building? how the math community loosed that worker as result in the John Ball comment, president of the International Mathematical Union, which said that he had urged Perelman to accept the medal(Fields Medal in math,correspondent of Nobel prize), but Perelman said he felt isolated from the mathematics community and "does not want to be seen as its figurehead." Ball offered no further details of the conversation...strange is that Gregory Perelman dissapeared and taking in count he is from Russia Saint Petersbourg, ok, we don*t touch politieks here, but looks like dissapeared!! is about trust and motivation to have such a capacity work for you or for the Society positief benefit isn*t?! is just the nose of a curious scorpio
where mysteries like this occure...but ask myself what can motivate Perelman to go out from where is hidden and make him part of a creatief team?
is he shy, hardworking but never know when is enough and when rewardet like this he remain hidden? by will or by unknown circumstances?! what if the theory he can apply and see the result surroundet by a team accepting him how it is as normality.what damn can make a person hidden that way? as any media did*t reach him, even to talk to see is alive, is a great loose for his talent and for how we can benefit if have him alive and creatif..
Each person know his inner dreams as motor in the life race, if stopped somehow just someones happend to have the unique chance of proper care to start again feel the magic of theyre dreams on.
Mr. Trump, I trust your balance of judje characters and size up persons fairly, curious to know your opinion about the Perelman case.Regards,
and thanks for the time and attention
Dana
My experience is that the business owner is usually a dynamic individual with a dominant personality that loves to hear himself talk but doesn't have a lot to say.
The successful ones are those that direct and delegate. These companies attract and retain great people.
gea
I agree to the above statements. Some get the job because they can write a good resume to impress.
A lot of HR relies too much on past / present experiences stated on the resume to make assumption about job fit. They also tends to assume that those who are self-employed for too long would not fit in.
In fact the self-employed are more knowledgeable and empathic about company's position in the business world, more likely to possess entrepreneur and initiatives altitude, and more driven and conscious in cost / business agendas of company
peace
I did the Trump test "are you like Trump" and I am relieved to let everyone know I am like me and I love me.
I did the Trump test "are you like Trump" and I am relieved to let everyone know I am like me and I love me instead.
Now what I do like that is new, a more concise presentation of our corporate members resumes. It meant a lot to me as a mother to show my son what a resume looks like during a recent Liberal platform introducing Stephan Dion on television now there's a resume money can't buy !
For me life is about following our nature and to me that is just what Stephan does and I love his dog Kyoto too.
Back on track, nice nice skills are good when it comes to building a team and delegating tasks, however nice nice skills are over rated, you need a financial base to travel through particular networks with any chance at sustaining a particular career mentality. A few exceptions slip by but for the most part,
New money is not as sustainable as old money reputation ?
Have you ever fired someone, not based on merit, but simply because they annoyed you?
If someone has all the merit, but lacks the characteristics of personality you desire, is that reason enough?
If so, why wouldn't you help that person to improve those qualities you gravitate towards?
Unless I'm mistaken, the whole concept of Trump University is self help. Granted you provide the instruction and knowledge, but your helping others to help themselves.
I'm curious to know if the people you've fired simply didn't possess any self help skills, or was there a genuine dislike?
Thanks
It’s an employee’s job to do the work of the company and keep the company’s goals in mind.
And I say:-
Yes that's what they 're paid for.
Then you said-
And it is the company’s job to keep the employees motivated and challenged.
And I say-
Yes but you shouldn't have to babysit.
Thank you again,
Jerilynn
You're Fired, You're Hired --- You're (So) In! Your comment about the truth is IN! Yes, I too prefer it, want it, give it and truly understand it's a good idea who's time has come, specifically from Leaders and CEO'S.
The truth is often avoided because it can be ugly and unpleasant. However, Most people admire the bold, no one honors the timid and liars are losers!
Thank You for giving Miss America a second chance and sending the message to America that each of us is in charge of our own behavior, hopes and dreams. Each of us need role models and mentors and you have been mine since I read "The Art of the Deal" in 1987. I have been the CEO of my own Real Estate company for over 10 years in No. California.
...And the Roise thing, Oh my God, is she confused. You have never failed and who cares or should judge how many times someone’s been married.... And will someone please show me a better role model than you at parenting in your league... your children are amazing, and they too are outstanding role models! I hope my real estate company can do business with Trump Mortgage in the future... www.CentoniRealEstate.com and www.IdaCentoni.com ... BIg Hug, Warmly with respect, Ida
idacentoni@aol.com
Jerilynn
I truly believe that Donald Trump is a fair and honest person, but somehow this situation happened.
I, for one, have captured the moment many times, and believe me you won't find too many people with more enthusiasm than I. Enough said.
I believe the whole concept of someone's envirnment having a negative effect on their performance is just a mind-set and one must be very strong willed. The young lady that quit on the previous show was just a weak-link and she may have thought you were some kind of push-over. It's obvious that she didn't watch every episode of, "The Apprentice" carefully. She didn't even have a high level of team-playing skills.
I'm a strong believer in having to delegate assignments to others in order to complete a mission and/or goal to succeed in business. I was also taught to do so in the several schools I have attended. It is turly a major aspect of managment operations. It's sad but true that in the real world or work-force there are too many people that are afraid to share responsibilities but they don't always have the knowledge to do what is necessary to accomplish success. Most people of seniority are afraid that someonelse will get more recognition than them or maybe their insecure about losing their position.
And I said to him that most people in my country not sympathy to Chinese people, because they are only busy to create wealth, never have social life. Yes, TIME is MONEY! I understand with that word! Beside, the community in my country also divide each other. Actually, I felt pity to them who always judge people by its cover. I believe, all people have side strength and weak. No matter your colour, no matter your religion, no matter your education, no matter all aspects in life. and amongst Chinese people, I can see that they are solid each other, support each other. No wonder, the Western people more exciting to work with Chinese people that local people in my country. And this creates envious to local people. Then the local people attack Chinese people. So, the question is "What is the solution if you see the condition like this?" My opinion said "Try to give a chance to local people, and for Chinese people in my country - "BE OPEN THEMSELVES" Hey Chinese, choose one person to represent you and set your time to communicate yourself to local people. Otherwise, don't be surprise if it happen again such some years ago. Thanks to read my message!
Fantastic points raised by Mr Trump. It is very difficult to get employees within the paradigm of Mr Trump choosing. A cream of the cake can only be eaten together with the cake matter.
regards
gazzali
http://three-points-corner.com/
I read an article a few moments ago that said "Out of Rehab Miss USA to be 'Face' of Trumps Catering. "
Are you sure you want this? I'm not so sure it's a good idea. I don't think I would. Truthfully, I think she needs a lower profile. Actually I think she needs to find another way.
I'm not so sure if she should be connected with the Trump name anymore. The name deserves high standards.
Maybe it's time for her to part company and go else -where. There's been enough publicity.
If it were me she would have to prove herself for an extended period of time.
I think she could grow more effectively without the Trump name involved. Without you as Daddy figure.
I know you have an investment in the pageant but an investment is an investment. If she needs a babysitter then one should be found/hired.
I'd replace her if I were you. She needs more miles under her. More experience. She's too young.
It's like she needs to spin off some how.
Think about it Donald.
If I'm off I'd like to know. But I don't think I am.
Jerilynn
Cynthia
And just for GP, I am not against education!
member1486592, Darlene Gevert, suggested letting "baby boomers" be contestants on The Apprentice. How about recent high school graduates or college students? You said nonexistent credentials don't necessarily mean nonexistent talent. We may not have credentials or experience, but we do have energy, drive, optimism and a fresh outlook. Maybe you can pit us against the baby boomers.
Megan Molargik
Just my philosophy. As a new reader I do enjoy your candor.