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The Third Deadly Workplace Sin: Anger

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Recently, I read an article from Careerbuilder.com about the Seven Deadly Workplace Sins. Last time, I gave you my take on Envy. Today, it’s all about Anger.

This is a tough one. In general, I’d have to agree that anger doesn’t belong in the workplace. It can create a hostile environment and people who are prone to angry outbursts are often seen as unprofessional by their employers.

However, I think that leaders occasionally may have to use their anger in the workplace. I don’t mean that they should run around yelling at their employees, slamming doors and punching walls. But often people who are too soft-spoken and easy-going are steamrolled by those who work for them and with them. If they use their tempers wisely and show people that they mean business, all of a sudden those clients and employees and co-workers will sit up and take notice.

Like in all aspects of life, the squeaky wheel gets the grease. You don’t want to be squeaking (or in this case, yelling and screaming and pounding the desk) too often. But if you do it occasionally, you’ll make your point.

Next time: Greed

Donald J. Trump is Chairman of Trump University.

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7 Comments   Post a comment

[-] Posted by *Gopi* Where Quality becomes Reality on 10/01/2007 4:38 AM
I use force of anger while I'm cutting attachements of people around me.
It's very painful sometimes, but I want to see Lions around me not sheeps.

My time is precious.

Ina Matijevic
[-] Posted by MyOffice.TV on 10/01/2007 9:45 AM
I once worked with an English boss for 6 years and had never heard her raise her voice with my colleagues. The workplace had a very pleasant atmosphere and I had never encountered anyone getting angry there. We felt empowered and motivated to perform well.

Another boss I'd worked for 6 years was the direct opposite - she was always angry, and my colleagues were also angry and that "angry atmosphere" was part of the corporate culture there. She was not respected but feared and hated - and that didn't help in staff morale.

So to get angry or not at the workplace - I have no problem choosing "not to". Instead I prefer to "tell the person my mind" in a civilized way. Being angry saps one's energy and let others into your inner world ... but I guess it's also a trait in the personality.

Sincerely,
L.Shen
[-] Posted by member1600131 on 10/01/2007 2:03 PM
Mr Trump,
You are right. I think a little anger with genuine instructions works well in workplace. Over anger causes your reputation and image in your own organization. Leaders should be able to control their anger. I suggest few methods to control anger. Brief meditation, expressing oneself, expressing the anger in writings and read it later and so many other tools.

Rajesh Shakya
http://www.rajeshshakya.com
Helping technopreneurs to excel and lead their life.
[-] Posted by u266082 on 10/02/2007 1:32 AM
Last year in my new assignment with problem kids, they were introduced to my "passionate and raw" style. I am female and sometimes I used anger when it is necessary to drive a point home to kids who cuss, get out of there seat and boss the teacher to cause disruption in the classroom etc. Ordinarliy a man has a better vantage of the use of anger just by the nature their gender: They have a deeper voice; they are ususally taller; they have muscle strength. Just ask any mom, a man doesn't have to show much anger to evoke the right response. Woman on woman or girl, I can become known as the "B", but most students know that i am fair and just in my responses. If they try to cause disruption, I can jerk my neck to the side now as well as they do, and warn them not to push my patience. Once in a while a girl will get sent to the office or get put in a different program.

This year, the boys that like to bully teachers have been upset this year because they do not see my anger coming out to put them back on track, and they are pushing and pushing me to provoke me to anger. The think that it is wierd that I am letting tme "steam roll" over me. What like is to interrupt the learning environment because they realize that I am documenting most of what they are saying and doing so that they will be sent to the office for detention, suspension and possible expulsion. What they do not realize is, in this day and age, they are basically being profiled for their abbhorent behavior. The documentation is turned over to the higher powers that be, like parents, administrators, and if need be law enforcement. I see them as young terrorist or gangster/hoodlum want to be's. They want me to be angry because they are angry. So ultimately I am doing every thing I can to keep my cool cause one day these boys will have cars and the where with all to do serious damage. I know a lot of teachers who are afraid of student's possible retaliation. As a woman, I am letting the natural consequences if need be come from the higher authorities. Sometimes I wish there were video tape recorders in the classroom to show how kids behave. In teaching, it is rare that anger is an option, but sometimes it is totally justified, once in a great while it is effective. I've seen it to be most effective when it comes from administration and law enforcement.
[-] Posted by DebbieDee on 10/04/2007 6:52 AM
Well, I believe we need to be anger to some people in work if they have their own mission. From my experience, the people in my area very slow to accomplish the job. Different in US, people work very fast. Do you have any idea how to motivate the slowest people to work appropriately, Mr.Trump?
[-] Posted by member1446981 on 10/07/2007 12:12 AM
Ocasssional moderated anger may not be such a bad thing for the workplace, It indicates passion, drive, and energy in the leader, and may motivate and encourage workers. It may also instill a renewed sense of respect for the authority of the leader, and cause workers to work better and harder. But it should never be overdone.
[-] Posted by Sophia Tesch on 10/09/2007 12:59 PM
There are two kinds of Anger and it seems that is the major distinction here.

Righteous Anger is when there is a cause that you have every right to be angry about. This gives an outcome for the anger energy if you will to go. Point A to Point B. Then it is done. Your sales team missed a deadline and cost the company an account that will now cause layoffs and a bad reputation with that client and his associates. There is your point B. The anger is an energy that is then transferred to the sales team as motivation.

The thing is that unfortunately there are a lot of people who can only be motivated by discomfort.

The Sin of Anger is much like electricity. When electricity is focused through a conduit it is Righteous Anger it makes something happen. When you are just manufacturing Anger and it has no place to be grounded then it archs. When it archs it creates a negative force in ones body and in the workplace. That contributes to ulcers, migraines, possibly even cancer. Anger is deadly.

It also causes a chain reaction when the anger is taken out on someone who doesn't deserve it, they have no where to place it so they either pass it on to someone else who doesn't deserve it or they internalize it (see above).
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