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We’ve all heard Mr. Trump discuss the importance of establishing yourself and then defending yourself. One seems to follow the other - once you become successful, it’s great, but you also become a target. I’ve been around long enough to know that Mr. Trump follows the advice he gives others - if they come after you, you have to go after them. Most of time it’s simply to set the record straight when the facts seem to escape the grasp of journalists and other people with the tools to damage your business and reputation.
A couple of weeks ago an article came out in The Wall Street Journal that was definitely of the “cup half empty” variety versus the “cup half full” philosophy. The writer was reviewing the situation of real estate developments with Mr. Trump and The Trump Organization, in which he mentions two small projects in Florida and the big building going up in Chicago, the Trump International Hotel & Tower. The title of the article was “Stalled Condo Projects Tarnish Trump’s Name,” published November 16. Regarding Chicago, the article says that the building has 30% left to sell. There are two years left to go until completion, which means that an unfinished building is 70% sold, an enviable position to be in. How things are stated can definitely present an obvious skew.
The two Florida projects that were mentioned because they were having problems are licensing deals. Mr. Trump is not the developer. But the writer focused on those two projects instead of the particularly significant facts that are amazing considering the state of real estate and financing today. So what Mr. Trump did was to write a letter to The Wall Street Journal that listed the facts, which they published, and when you compare the article to the letter, it becomes very obvious that he was presented in an inaccurate light.
For example, Mr. Trump asks why certain large projects are not included in the article - or why the apartment in his Trump World Tower that sold last week for $34 million wasn’t mentioned. His tower in Waikiki was 100% sold out, with $729 million in sales in less than five hours, which is a record. His tower in Las Vegas is already sold out with sales over $1 billion, and the SoHo tower has received over 4,500 applications for just 400 units. These facts were ignored.
Another good point Mr. Trump brought to their attention, and which was printed, is best said exactly as he wrote it:
In spite of the many daily trade publications, including yours, that are constantly referring to this as one of the worst credit crunches in years, and in an environment when no developers are getting financing for their jobs, we have successfully secured financing within the last three months for our Trump International Hotel & Tower in Toronto, Trump SoHo and Trump International Hotel & Tower in Panama. Those facts are a testament to the strength of the Trump name and brand within the financial community.
The Wall Street Journal was responsive and professional in their handling of this situation, and the facts were brought to the reader. It took time and effort on Mr. Trump’s part, but it was the right thing to do. That’s something to remember that when you have a name and brand to protect. It’s called setting the record straight, pure and simple. So keep the facts in mind whenever you are attacked. Sometimes they are the only weapons you’ll need.
Note from the editor: This post contains links to letters and articles in the Wall Street Journal. Please be advised that before you can open and read them, you may be asked to register on that site or to subscribe to The Wall Street Journal online. The Wall Street Journal is not affiliated with Trump University.
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4 Comments Post a comment
I was thinking last week about my first ''public appearance''for two weeks in one political Croatian newspapers.
I ask Universe is it clever to buy a recorder and record everything and request autorisation for every picture and article that will be linked with me.
So, Thank You Universe or should I say Meredith:)
I'm currently reading 'The Art of the Deal' for the second time! It's one of my favorite books, and I preach whereever I go!
Thanks again
Christian Saxeide
http://christiansaxeide.wordpress.com/
christiansaxeide@mac.com
Now he is doing licensing deals. When the developer stalls in a project, the banks and investors may care that it's just a licensing deal. Iy might not affect his real estate deals. But to the people buying Trump steaks, Trump vodka, Trump suits, Trump water and maybe even watching the Apprentice, Trump is having the trouble- not some nameless developer. That is something that he must never forget- that even if he is not at fault- if his name is on a failed project- it hurts his brand and costs him money.
It was good for him to write that letter. It is also important for him to know that licensing deal or development deal- in the eyes of the ordinary person- it is still Trump- because that is the name on the product. That part of the article was true- even if it is not his fault that the projects are stalling.
Mr. Trump is lucky to have a dedicated and compassionate person like you working in the Trump Organization.
It is vital to protect your name and brand. The damage is not only a blemish for Mr. Trump, but everyone who works for his organization and the many students he inspires at Trump University.
He chose a "Gentleman's Solution (writing a letter to someone who can set the record straight) instead of a "Hollywood Solution" which often involves drama, tempers getting out of control, and sometimes a camera or a nose being broken.
He sets a fine example for "potential youthful offenders" who often react to a negative situation before considering the consequences.
Bravo!
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