I received a baseball type of cap when participating in a golf tournament about 10 years ago and I still wear it because it reminds me of an important principal: On the front of the cap it says “ Win-Win”. I equate that phrase to mean that you can be a winner at negotiating by seeing to it that the other party is still getting their needs met in the transaction. And, just because you win doesn’t mean someone has to lose.
My most successful negotiations have come from bridging the gap of misinformation and miscommunication between buyer and seller. Once I can get to the truth about what the parties are truly motivated by, I can then structure a deal that makes everyone happy. It’s a universal principle that holds true in business, marriage, friendships etc. If as a businessperson, we would shut our collective mouths for a moment and listen to the other side’s position, we will gain the understanding of what they are thinking and needing to be able to accept our proposal /offer (or whatever). We can then incorporate and address those needs in our offer and thereby eliminate any objections they are having.
The hard part about invoking this strategy is that you have to know what questions to ask and be able to give the other party a comfortable way to express their side openly and honestly. This only works if you truly DO CARE about creating the WIN-WIN. The moment the other party suspects you are using their information to manipulate them, prepare for the negotiations to go cold.
Author Stephen Covey cites this principle as one of the 7 Habits of Highly Successful People...”Seek first to understand and then be understood”. Try applying this to all of your relational dealings and see how much more effective you are at getting what you want in life.
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10 Comments
You are more successful and famous person. Can you tell your opinion about starting negotiations from NO position?
PS. Sorry for my english, it's not my native language.
When everyone wins it's a great situation for all involved. Just recently I posted the information on my blog about Stephen Covey's 7 habits of highly successful people.
http://www.moneycashfinance.com
To stand alone. And win.
I´m Inacio Rodrigo de Castro by Catena & Castro Real Estate from Brazil
www.catenaecastro.com.br
To stand alone. And win.
I do not remember alone must be th Burbon...
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Darrell Scholl
- Dr. Jim Anderson
Blue Elephant Consulting
<a href="http://theaccidentalnegotiator.blogspot.com/" title="Yet another blog on Negotiating">http://theaccidentalnegotiator.blogspot.com/<...
I have seen far too many deals ruined by folks trying to squeeze the last dollar from one party or another. Instead, I focus on getting the deal I want and finishing with a strong relationship with the other party. This helps any issues that may develop conclude in a manner consistent with my needs and often assures deal success.
This is exactly what we have set up with www.occupancy100.com. Our service drives renters to our apartment complexes and those of our customers. At the same time, we only make money if our customer makes money.
The other thing that bothered me, wasn't in your entry, but in the link. "Know thy enemy" Just because you are on opposite sides of the table, do you have to be enemies? Can't this be a meeting of the minds? Can't I like and respect the man on the other side of the table? An opportunity to actually work in a collaborative effort? As in "OK, here is a problem/situation, what are the issues to be addressed? Now, how can we fix this? I understand knowledge is power and the more you know about the situation and the players, the better you will be able to form judgements and find ways to address concerns. I just have a lot to learn I guess.