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Office Etiquette: No Jerks Office Policy

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Despite what some people might think, being an attorney and being a jerk don’t go hand-in-hand. At least not at one Atlanta law firm, where office etiquette matters.

Morris, Manning, & Martin has a “no jerks” policy that everyone - from interns and support staff to the highest-ranking partners - is expected to follow. Employees are hired and later evaluated based on how well they get along with other people. Those who don’t play nice don’t stick around very long. Some actually get fired.

“Law firms can be quite high-pressured,” managing partner Bob Saudek told The Atlanta Journal-Constitution. “We have so much external pressure, we didn’t want overbearing personalities or prima donnas inside the firm.”

It’s hard to believe, especially in what can be a cut-throat field like law. But for some people, making sure the work environment is a pleasant one is more important than making sure the most ambitious, get-them-at-all-cost people are hired.

Maybe being the best person for the job doesn’t always mean being the nicest person for the job. And in my world, I don’t put a lot of stock in just being nice. But I can certainly appreciate what this firm is trying to do as far as establishing a code for office etiquette. I’m not sure it’ll make them the most competitive, successful company around. But it goes one step beyond an office dress code and might make them a nice place to be for the holiday office party.

Related Post:
Work Dress Code 

Donald J. Trump is Chairman of Trump University.

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12 Comments

[-] Posted by Business 2000 Foundation.com on 09/26/2008 6:20 PM
It's a good point about office standards. But, also about being prodessinal with cost productive workers. Maybe, our society changed diligent business ethics, professional standards and related networks. If we pay for a legal service IE: $450.00 an hour (typical) then we expect standards of respect not just with co-workers, but also as clients.

Did the society change?
[-] Posted by The Store Manager on 09/27/2008 2:33 PM
We have a similar policy where I work. We're not a high powered law firm or a large corporation, just a small gas station with a medium sized store attached, but one of the people who runs one of the shifts is a jerk to one of the girls, and he's been brought up on it by the management. In our place it's accepted that if you want to be part of the team, you have to get on with the team.

I suppose that it goes to show that whatever size business you have, if your team aren't all reading from the same page and working together, then you could have bigger problems down the line.

Jack Creighton
www.supermarketsoap.co.uk
[-] Posted by member1857639 on 09/27/2008 2:34 PM
I am reminded of a sign in my Father's business. "PRICES VARY DEPENDING ON ATTITUDE"
[-] Posted by Mary Rose on 09/28/2008 5:52 AM
There are definitely places where a no-jerks policy makes great sense. Imagine a workplace where it takes a huge investment in time and money to train or integrate an employee into the team. Further imagine that once they are trained or gain some practical experience, it is to their advantage to leave. In such settings, one of the factors that can make a difference in retaining or losing an employee is whether or not the office feels like family. That is definitely the case in a high-powered law firm. Many young lawyers will kill for the chance to join a large law firm, but once they have gained a reputation for themselves- they are tempted to go off on their own or bargain with another firm for a partnership. If you are at the top of the heap- then it might be OK to tolerate boorish behavior- but if you are competing to keep the best talent in-firm with people who can pay more than you, then it makes a lot of sense to have a no-jerks policy.
[-] Posted by member1750184 on 09/28/2008 9:32 PM
Office etiquette is essential to your professional image, ability to lead others, and perhaps to the success of your career. Most people are not fired because of lack of skill but rather behavior.

Take for instance physicians, physicians that are nice tend to have few law suits. http://jessicabond.blogspot.com/2008/09/musings-about-charisma.html

No matter how cut throat the industry your are in... what comes around goes around.

Jessica Bond
Medical Careerist
[-] Posted by Cheryle on 09/29/2008 9:29 AM
I'm all for a no jerks policy and making sure the people you hire to get the job done are of exceptional quality. A person of exceptional quallty already understands the importance of getting along well with others, in and outside of the working environment.

Most high-pressure jobs require an outlet for releasing negative feelings. Jerks tend to abuse their spouse, significant other, children(if any), pets, neighbors or a waitress who works for tips.

Jerks are usually headline news, and eventually show up in a courtroom for civil or criminal charges.

Pedigree doesn't automatically protect a jerk. They can be doctors, lawyers, Indian Chiefs...

Most people get a a reputation for being a jerk the old-fashioned way... "They earn it!"
[-] Posted by member1869110 on 09/30/2008 10:17 AM
The Atlanta Business Chronicle posted a story recently saying that Morris, Manning & Martin posted 280% growth over the past 30 years - more than any other Atlanta law firm. This came from figures that newspaper collected over the past 30 years in its Book of lists. Nice guys finish first!
[-] Posted by member1870920 on 10/04/2008 12:44 PM
It's great . I move on Trump website . I from Viet Nam . Trump is so handsome . I'm not good at English but I could feel about Donald who a perfect man . he's so great . I feel there's a world in here
[-] Posted by member1871698 on 10/06/2008 2:25 PM
This is an interesting agreement arrangement. I have a home equity loan in a rented property which now is about $60k less than what was 3 years ago. Would a REX agreement be a better option, back then, for me than a traditional fixed 15 year equity loan? Well, the property was on the high price, being that I am in FL.
Also, with your experience, how long do you think the real state market will take to get back on track and have positive numbers again?
[-] Posted by Charles Daeda on 10/10/2008 4:39 AM
Does the office etiquette also apply in the court scenario? How does this law firm handle divorce cases in which many crazy things can occur during a case? I live in Atlanta and many individuals are litigated at the drop of a hat for any reason. This is not good. The innocent can get hurt.

Charlie D of Atlanta Georgia
NoteCost.com
[-] Posted by TERESA SKINNER VA BCH member1784598 on 10/17/2008 6:26 PM
A JERK POLICY GETS OVERLOOKED TOO OFTEN. I WORKED IN AN OFFICE THAT WAS SO TOXIC WITH GOSSIP, I LITERALLY WAS GETTING SICK MORE OFTEN. I WAS GETTING INTO THE GOSSIP TOO AND I FELT TRAPPED, ONE WOMEN TOLD THE SUPERVISOR SOMETHING I SAID, WHEN MY SUPPOSED FRIEND GOSSIPED TOO. WE ALL DID. MY SUPERVISOR ASK ME IN PRIVATE IF WHAT I SAID IS TRUE AND I SAID YES. WE ALL TALK ABOUT YOU.
SUPERVISOR SAID SHE WANTED ME TO COME TO HER EVERY TIME I HEARD SOMETHING. I TOLD HER I WOULD NEVER DO THAT. I DID NOT GET FIRED, I GOT HURT ON THE JOB .WAS LET GO ON WORKMENS COMP..WITH A SETTLEMENT AND TWO YEARS OF ALLERGY TREATMENTS. I WAS ABOUT TO QUIT CAUSE I KNEW IT WAS A NEGATIVE PLACE.. TYRING TO FIT IN JUST GOT ME STABBED IN THE BACK. I GUESS MY ANGELS GOT ME OUT OF THEIR ON TOP.
[-] Posted by Rachael Sutton #1253595 on 01/04/2009 1:42 PM
I can appreciate this especially because it originated from an attorneys office, and what I would be really interested in observing is what kind of corresponsdence they deliver and how they approach people on the witness stand. Does their policy carry over to dealings with other human beings in different capacities of their job and life? The world would be a much better place if we all became more aware of how much impact our own disposition has on others. I call this the ripple affect. So what's your policy?
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