Whole Foods for thought

There has been a lot written about John Mackey's blogging and the Whole Foods-Wild Oats deal.  I came across a comment he was noted for saying:

Whole Foods' rising stock price was a result of the fact that he put customers first and shareholders second, thereby delivering the best value to both.

How many CEOs think about putting their customers first?  We discussed one company here but you really have to look for companies that treat their customers like gold.  Sort of sad once you think about the fact that you are the customer most of the time.

John's comment provides an interesting perspective and a great way to look at your business.  I am a big Whole Foods fan but it has nothing to do with their corporate stucture or stock price; they just provide a great shopping experience.  John may have some trouble in the blog world but he knows how to sell food. 

There are two lessons here: 1)  if you are the CEO of a public company you probably have to play by a different set of rules when you blog. 2) Always put your customers first, it will pay off.